Policy and Procedures
RETURN POLICY - We want you to love your Honey Lake items, but understand if your selections aren't perfect for you. We accept returns of non-sale items within 15 days of your delivery. To receive a refund, items must be in original condition with tags still attached. Please note that all sale, clearance, and lingerie purchases are final sale.
Customers are responsible for all return shipping charges, with the exception of receiving a defective item.
If an item is defective, please email email@example.com to make return arrangements.
Please send returns to:
Honey Lake LLC
4760 S. Highland Dr.
Salt Lake City, UT 84117
Once your return is received, we will send an email to notify you that we have received your returned item. A credit will automatically be applied to your credit card or original method of payment within 5-10 business days.
If you have any additional questions regarding our return policy, please don't hesitate to email firstname.lastname@example.org.
SHIPPING POLICY- All Honey Lake products ship for a $5 flat rate. Free Shipping over $50 ( On U.S orders only. ) Shipping to Canada is available for a $5 flat rate. Shipping to the United Kingdom is available for a $10 flat rate. All products will be shipped within 7 - 10 business days.
ANY DUTY FEES AND/OR TAXES THAT MAY BE DUE UPON RECEIVING A PACKAGE IN A DIFFERENT COUNTRY WILL BE THE RESPONSIBILITY OF THE CUSTOMER.